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Summit Tractors
Becoming a Parts & Service Provider – Frequently Asked Questions
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Frequently Asked Questions

This page reflects the latest Q&A from the attached Word document.

Warranty SPIS Parts Payment Training
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QI’ve never heard of Summit Tractors. Can you tell me about the company?

The manufacturer of Summit brand tractors and owner of the Summit Tractors brand is International Tractors Limited (ITL). ITL is the world’s 5th largest tractor manufacturer in unit volume and the largest exporter of tractors in India, distributing its tractors to over 150 countries worldwide. With a workforce of over 5,500, including 400 engineers, ITL features the world’s largest integrated tractor factory, and is accredited with international certificates including ISO 9001, ISO 14001, and ISO TS 16949.

Majority ownership of ITL is held by the founding Mittal family, with Yanmar having a minority stake.

Summit’s Tractors was founded in 2020 by its then and current CEO, a long-time tractor industry and U.S. Air veteran. Summit brand tractors have always been manufactured by ITL. After bringing the Summit Tractors brand to market and establishing its network of leading farm & ranch and home improvement retailers and the operations to manage it all, Summit Tractors and ITL joined forces to better serve its retailer customers, its tractor owners and its service partners. Now, ITL is not only the manufacturer of Summit brand tractors, they are now also the owner and distributor of the Summit Tractors brand. The Summit Tractors brand is now firmly established, and growing quickly.

QTell Me About the Tractors.

Summit’s tractors and front-end loaders are manufactured by ITL. Our tractors are all premium spec; made for the North America market. The flagship tractor (Summit TX25H) is a 24.7HP open station and cab platform, targeted to the rural lifestyle consumer, contractors, hobby farmers, horse and other animal owners, hunters and anyone that maintains their own property and benefits from the power and versatility of compact tractor equipment. The Goodyear R14T Tires and wheel assemblies are manufactured by Titan International in the U.S. Backhoes are manufactured in Kiel WI, and most attachments & implements are made in the U.S. Standard features on all Summit TX25H tractors include a 24.7 HP Mitsubishi diesel engine, hydrostatic transmission, 3rd function hydraulics, self-leveling loader, rear hydraulic remotes, rear and mid-PTOs, 4WD, differential lock, category 1 3-pt hitch with position control, cruise control, premium suspension seat with backrest extension, swinging and cross drawbars, front tow hook, rear work light, projector headlights, toolbox, 7-pin trailer sockets, 12v USB, side view mirrors.

From a service perspective, focusing on a single platform narrows the range of potential service issues and procedures for identifying causes and remedies are well-documented and will present little in the way of challenges for any service provider that has experience with compact tractor and wheeled outdoor power equipment.

QWhere are Summit Tractors sold?

Summit Tractors are sold exclusively at leading farm & ranch and home improvement retailers and their eCommerce (.com) platforms. As of the close of 2025, Summit retailers include Atwoods, Family Farm & Home, Farm & Home Supply, The Home Depot, Runnings and Tractor Supply Company. Additional retailers will be joining in early 2026.

QHow will becoming a Summit Tractors Service Dealer benefit my business?

You will earn incremental income directly from Summit Tractors owners for warranty and non-warranty parts & service sales, and have opportunities to sell many of the other products and services available at your dealership to these same customers.

QDo you have a Service Management System and what capabilities does it have?

Summit Tractor’s provides each Service Partner with access to its Service Partner Information System (SPIS), which is based on Salesforce, the world’s leading Customer Relationship Management (CRM) software package. Our service dealers can create work orders, file warranty claims, send invoices, access repair procedures, job codes, order parts and communicate easily with Summit support staff.

QDo you provide service manuals?

Summit provides each dealer with digital access to all operator and service manuals through the SPIS.

QWhat is the warranty labor reimbursement rate?

Our hourly warranty reimbursement rate is $125/hr.

QWhere do I send invoices for payment?

Invoices are to be sent through the SPIS System.

QHow long does it take to get paid for warranty service labor?

Dealers are paid on approved warranty claims within 30 days of completion.

QWhere are service parts located and how do I order them?

Service parts are warehoused in Greenwood AR and can be ordered through SPIS. Non-warranty parts that you will sell are discounted 30% and warranty parts will be provided at no cost with a 10% lift.

QWho will be our point of contact on service-related matters and how do I contact them?

You can contact Summit’s service team by phone, email, text, chat and the SPIS.

QIs there any dealer fee for us to pay?

No. We do not want our service partners to incur any direct costs. While we are certain that joining the Summit service network will benefit your business, we also understand that partnering with qualified service providers is very important to the success of Summit Tractors.

QIs there any training provided?

We provide training on the use of the SPIS, and a library of common service and repair procedures can also be accessed there.

QWhat is the tractor warranty?

Full Machine: 36 Months or 2,000 Hours. Limited Powertrain: 84 months or 3,000 Hours.